Tuesday, February 5, 2013

Finally got the replacement for my Logitech G500 gaming mouse

Remember that my Logitech (well, Logicool, because it was bought from Japan) G500 gaming mouse’s left button stopped working just before Crysis 3 MP Beta came out? Thanks to the awesome Logitech customer support, I was going to receive a brand new mouse as the replacement even without them checking what is wrong with the mouse. (I could have simply told them that the left click was not working and got a replacement, because I don’t even have to send back the broken mouse!!! But I am supposed to throw it away. I’ll hold onto it a bit until I’m sure this mouse isn’t going to break in a few days.)

Even though the customer support person told me that it would take about 5 days, it actually took 8 days. I was going to ask them about this yesterday, but they beat me to it. I saw a response from them telling me that the mouse was shipped that I would get it by today. They (Kuroneko) delivered it alright – but I wasn’t home. Luckily I have an account with them, so they sent me an email saying that they delivered it but nobody was home. The email contained instructions on how to get it delivered and all could be done via the internet. It’s very simple.

So, here we have it. The old mouse and the new mouse.

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There’s nothing much to say other than the new mouse is working fine as expected. Oh wait. The new mouse isn’t worn out. See the comparison between the two when I rest my thumb button. The old mouse is worn out. (Old one on top, new one in the bottom.)

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Oh yeah! XD

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