Saturday, February 8, 2014

[Rant] Got the new internet connection confirmed


A couple of days ago, I came home from work and went to take a shower. Like always, I took my iPhone with me, as I listen to podcasts while taking a shower. Otherwise I would feel all alone in there. Anyways, since I didn’t buy 2 year Apple Care protection with my iPhone 5S, I always put the phone in a seal bag so that moisture doesn’t sneak into the phone.

Anyways, while I was half way into the shower, I got a phone call. I figured it could be from NTT, so I answered. Yes, it was a girl from NTT. She told me that they received the fax I sent them the other day. But there was a little problem. I wrote down my wife’s name in short – just the first name and the surname. But since the ID had her full name, they were confused. Seriously? These Japanese people are like robots.

But that’s not the issue. They said the photo of the ID was not that clear enough to make out the full name of her. So I had to read it out one letter by letter. I mean, I was in the middle of a shower and I was feeling cold.

Once that was done, she asked me many questions. If I wanted to sign up for fixed line telephone; if I wanted to use their antivirus scanning; if I wanted to sign up for IPTV etc. etc. I said no to all of them. One of the reason why I bought the connection through was because I didn’t have to sign up for those bloated services.

Finally we set up a date for them to activate the internet connection and send me their router. If you read my earlier post, I opted to setup everything on my own. It shouldn’t be that hard because I could refer to the current installation when installing the new router. That said, I wasn’t hoping to send the current equipment before I got the new ones. We decided that they should send me the router on Friday evening.

The girl further told me that I would get mail with the instructions on how to connect to the internet – from OCN as well as from NTT.

And, that was it. Finally after about 20 minutes, I was finally able to resume my shower.

No comments:

Post a Comment

Related Posts Plugin for WordPress, Blogger...