Thursday, August 9, 2012

Intel® Rapid Storage Technology is trying to connect to the service

If you have installed Intel Rapid Storage Technology drivers in Windows 8 (doesn’t have to be RTM I suppose) or any other Windows version and you are getting the following error message when you try to launch the RST control panel, you have come to the right place. Because there is a FIX.

Intel Rapid Storage Technology is trying to connect to the service.

You get this error message because the Intel RST DM Service wasn’t created when you installed the driver. You have to register the service and start it before you can launch the control panel. Apparently the current drivers are not completely compatible with Windows 8.

Edit: Intel have come up with a new driver (version 11.6.0.1030) which is compatible with Windows 8. You can grab it from here. You don’t have to go through the following fix. Thanks Rich.

Here’s how you add the service to the services list.

First launch command prompt as Admin and change current directory to “C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology”.

In Windows 8, you can either use the Windows + X shortcut to launch the “mini start menu”, then select the Command Prompt (Admin) like shown below

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OR you can hit Start button, type cmd, right click the Command Prompt entry that shows up under search results, and click Run as Administrator as shown below

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to launch the Command Prompt as admin.
Then type the following command and press enter.

sc create "Intel RST DM Service" binpath= "c:\program files (x86)\intel\intel(r) rapid storage technology\iastordatamgrsvc.exe"

The service will be added, BUT since it is not started yet, you still cannot launch the control panel. For that, go into Services (hit Windows + R and then type “services.msc” into the box without the quotation marks.) Look for the Intel RST DM Service.

Right click the Intel RST DM Service and click properties. Change the Startup type to Automatic and hit Start button.

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There you go. Now you can launch the Intel RST Control Panel without any problem.

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