The replacement G500 mouse is also broken (DOA)???

A week ago, the left button of my Logitech G500 mouse stopped working. Logicool (the name under which Logitech is registered in Japan) replaced the mouse with a brand new one. I got the replacement mouse yesterday and I even wrote a blog post about it because I was so happy that I could replace the worn out old mouse with a new one.

But after using the new mouse for a few minutes, I felt that the left tilt function of the scroll wheel was not working properly. I had to tilt is with all my might to get it to respond. Right tilting was fine. I use the tilt function to switch tabs in the browser and to change firemode/reload in games.

If you look at the photo below, you'll see that the gap between the wall and the scroll wheel is very small on the left side and big on the right side. This is kind similar to what happened with the first time I replaced the mouse about a year and half ago. But at that time, the middle press was entirely not working. But then it was all due to battering the middle button trying throw grenades => the mouse wasn't durable. But this time, it is a DOA. Oh well!!!

I contacted Logicool about this and they agreed to send me a new mouse. But I have to send back the broken one. Not the first one, but the replacement. I hope this will be end of it. I already hate Logicool/Logitech as a brand. :(

Logitech G500 Gaming Mouse–left click not working

Last night, out of the blue, the left click on my mouse stopped working. First I thought it was a problem with the Logitech Gaming Software. Logitech’s software isn’t the best out there. Very unstable, if you ask me. I use LGS to remap the buttons on the mouse to do different things for each of the commonly used applications and sometimes the buttons do not respond. I wonder if the competitors are doing a better job. 

First of all, I quitted LGS and relaunched it. No good. I disconnected the mouse and reconnected to the same port. No good. I connected the mouse to another port. No good. Then I rebooted the PC. No good. I connected the mouse to my MacBook Air. No good. (I even connected it to the office PC. No good.)

RMAing Corsair SP2200 speakers in Japan

I finally tried RMAing my Corsair SP2200 speakers that have developed a crackling in the left speaker and got RMA approved from Corsair. Why I reached Corsair for RMA was because the shop that I bought the speakers from, called Clevery, did not respond to my emails. But few days later I found out that the shop had gone bankrupt. So convenient for them! I could not think of any other way, other than to reach out Corsair for support.

 

I actually applied for RMA twice and got approved both times.

 

First time when the RMA got approved, I had to ship it to Hong Kong (from Japan). I didn't go through with it because it would cost a lot of money to ship that large thing across the sea. I decided to give up on RMA and live with the defective product even though it was painfully frustrating.

 

This is the address I had to ship it to.

 

Please also mark the RMA number clearly on your package, and ship your RMA to the following address:

Corsair Inc. ATTN: RMA Department
Unit B &C , 13th Floor, Tai Sang Container and Godown Centre
2-10 Cheung Fai Road, Tsing Yi, NT
Hong Kong
+852 2756 8118

 

I was searching the internet for a way to fix this myself, and I came across an interesting forum post. One guy who had the same problem, was awarded a set of SP2500 speakers for an additional $50 because the SP2200 speakers were no longer manufactured. SP2500 speakers don't seem to have this crackling issue, and they are their premium speakers. Switching to them for an additional $50 was well worth it. The actual price difference was $150. I was wondering if I will be given that option if I RMA now. So I applied for RMA again. It got approved as well, and I had to send it to the same address as before, but they didn't say anything about SP2200s were not manufactured anymore. Sucks! But I decided to send the speakers anyways.