Monday, January 6, 2014

[Rant] Renewing the internet connection after 2 years

The last time I called OCN (my ISP), it was vacations for them. They were supposed to resume work today, the 5th of January, so I gave them a call to confirm that I could disconnect the internet connection without getting charged for early termination. They said everything was fine and that I should disconnect before 31st of January.

Then I told them my story. I told them that I wanted to disconnect because I wanted to get the discount when getting a new connection. It seems that if I disconnect and get the same connection under my name, it would still be fine. By fine I mean, I could get the discount.


But the ISP is just one part of the story. There is the infrastructure provider: NTT in my case. They also give a discount when you get a connection from them for the first time. But when I called them, it seemed that if renewed the connection under my name, I would not be entitled to the discount because it’s the same person. If I wanted to get it under my own name, I would have to wait a year before applying again.

But the good news is, I can apply under my wife’s name. That would give me the full discount. But people at NTT recommended me that I apply after disconnecting the existing connection, so that there won’t be any complications.

I haven’t asked them to terminate the connection. I don’t know what will happen if I tell them to terminate the connection now, or if I could possible do that. But I will call them in the next weekend and ask them to terminate the connection. Then they will tell me what will happen.

Either way, I will be applying through Usually you have to add some other features like Hikari TV (kinda like SLT PeoTV) and a fixed phone line when you apply from the ISP’s website or from places like Yodobashi. But no such hassle when you apply from kakaku. Of course you can call them can unsubscribe from those addition features, but is still a hassle.

All I want is the discount and the internet connection.

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