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Showing posts with label touch screen. Show all posts
Showing posts with label touch screen. Show all posts

Saturday, August 3, 2013

[Article] Finally got my tablet back

After a whole week, I finally got back my Dell Latitude 10 Essentials tablet which had a broken touch screen. I was hoping that they would replace the whole thing, but instead they had only replaced the screen. Well, at least it is working fine now. 

Yesterday I got a call from a call girl telling me that the tablet was repaired and I should receive it today or tomorrow. I answerede the call in English and she kinda got intimidated by it. Haha! 

Sagawa seems to be their official courier service. I thought it would take quite a lot of time, but they had delivered it in the morning when I was not at home. My wife was at home and she had received it. They originally said that it would take 7 to 10 days for the whole repair/replacement thing. They were a day earlier than their estimate. Not bad at all. 

Thought I should be a little happy as it didn't cost me anything. Just dissatisfaction about the tablet. And I'm not more concerned about the quality of the tablet. I'm sure these issues are there even on Apple tablets. What if I bought this from overseas? I would have been completely screwed.

So tablet seems fine. The audio problem is not fixed, because it is a design flow. I still advice you not to get this tablet if you are hoping to watch movies on it, especially when there is a lot of noise around.

Thursday, July 25, 2013

[Article] Managed to install Windows 8 on my Dell Latitude 10 tablet after all

It's yet another blog post about my tablet woes. It's almost ready to be sent for repairs but there was one issue. I never mentioned to them (Dell support) that I had Windows 8.1 Preview installed on my tablet. While I don't think that is the cause of all the issues I've been having, especially the touch screen issue, there was a good chance they would put the blame on me if I mentioned it to them. They'll just say they cannot support Windows 8.1 especially on Preview state, and that I'm on my own. They are all the same. They never accept it as their fault. Neither do we, but hey, the customer is always right.

So as a last resort onmy end, I wanted to re-install Windows and see what will happen. I tried to boot off the bootable Windows 8 32bit USB stick that I just created but for some reason the POST screen never allowed me to change the boot device nor get into BIOS. Usually it shows a message saying press F2 to enter BIOS and press F12 for boot options. I don't know why it didn't show them. 

Forgot to mention one thing though. Since I didn't have the touch screen working, I had to connect my G15 keyboard to the sole USB port on the tablet and plug in the mouse and the USB stick to the two USB ports on the keyboard. Thank goodness for these new gaming keyboards coming with USB ports. And mine isn't new either. I've had it for 4 years and I got it second hand too. But the darn thing only has USB1.1 ports so it was horrendously slow.

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