In the last couple of weeks, we were having trouble with my wife’s iPhone 4S’s earpiece. We did everything we could from out end, but it didn’t heal. It didn’t heal by itself either. So finally we decided to get the Genius Bar involved.
I called the Apple Support center and they came to the conclusion that they may have to replace the handset. There were two options. I could either tell them to pick the phone up free of charge (pretty cool, ha?) or I could head to an Apple Store. If they picked it up, it would take up to a week to get things resolved. I could not take that option. My wife has to go to work. There are a million things that can go wrong in an event of a big incident. So she had to have her phone with her at all times she was out of the house.
So it was decided that we went to an Apple Store. There were two Apple Stores close to our apartment. One in Shibuya and one in Ginza. Both were within an hour of travel time. Shibuya was closer and in addition to that, we were planning to attend the Sri Lankan Festival 2012 which was only a walking distance from the Shibuya station. So without further ado, we decided to pay a visit to the Apple Store in Shibuya.