Time to claim warranty for the Logitech G602 wireless mouse

We are at it again. Another Logitech mouse needs replacement. This time, it is the middle mouse button. Compared to the last time, when the left mouse button of the G500 completely went dead, this time is not completely dead. It has simply become too stiff to click. I still can hear the click when I press it with a normal force, however the click doesn’t get registered. If I press it harder, it would register.

This is not the first time it happened and last time, it miraculously recover all by itself. In fact, it has already recovered this time as well. But I don’t want to deal with this issue every now and then. So it is time for me to ask them for a replacement. I don’t want to click the button twice to close Chrome tabs or more importantly, throw grenades at the enemies in Crysis 3.

However this time, I think it is not entirely Logitech’s fault. It probably is partially the kid’s fault. He drops it on the floor regularly. But the floor is carpeted so it shouldn’t hurt the mouse much. But it surely must have an impact.

Although this is the closest reason for going ahead with the RMA, there is couple of other issues as well. Firstly, the side thumb buttons – at least the top row – seems to have sunken into the mouse. So they are difficult to click, especially when playing Crysis 3 where the margin for error is very slim.

Secondly, the teflon feet underneath the mouse have worn off. It is OK on a hard surface, but cannot be used on a cloth surface like the Steelseries QCK mouse pads.

So it was about time I RMAed the mouse. Hence, I contacted Logicool Customer Support the day before yesterday about it. They got back to me asking for further details - not about the issues, but about my name, contact details and captures of the invoice. I sent back the details they requested yesterday and today I received an email from them saying that they will send out a new unit to my address on the 29th, that is tomorrow. Hopefully, I will be able to use the new mouse during the weekend. Happiness!

[Gadget] My G602 mouse is here

The G602 mouse that I only paid $29 for (OMG!) arrived day before yesterday but I hardly got any chance to play some games with it that day. But last night I did some gaming – like 15 minutes.So let me tell you my initial feelings about it.

There was one major concern. This is a wireless mouse. So input lag will be higher compared to a wired mouse. But I didn’t feel that was the case at all. The mouse was quite responsive. I didn’t feel any lag. Maybe pro gamers can feel the difference. I’m more than a casual gamer and I didn’t feel it was slow. However, I used the “Performance” mode which improves responsiveness sacrificing battery life. (Yet, the mouse supports 250hrs of non-stop gaming battery life).

[Article] Finally we have the perfect wireless mouse - Logitech G602

Wireless keyboards and mice are not on the top of the list in any gamer's buying list, because they don't work well with competitive Multi-player gaming. The biggest issue is the input lag that they produce, but additionally there is the risk of running out of juice (battery I mean) when you are in the middle of a gaming session without even knowing. Hey, who has time to monitor the battery status when you are glued to the screen, right? Besides, frequently needing to charge the wireless products is a pain in the arse. The chances of you forgetting to do it in the night and finding out that you are almost out of juice is common place. 

Looks like wireless input devices are not practical. So why am I even writing this topic? Simply because, THERE ARE advantages of using wireless input devices (not so much with keyboards though). There is no wire drag with wireless mice. Wire drag is where the wire of the mouse gives a resistance against freely moving the mouse because it drags along the surface (i.e. desk). Most mice these days are braided and that adds more resistance. There are products like Roccat Apuri that tries to bring zero drag resistance to wired mice, but not everybody can get one in their country nor have the space on the desk to keep it. But indeed it is a cheaper fix to the solution. 

But if you are a minimalist like me (news flash!), you'd want to go for the real thing. Meaning, a proper wireless mouse. Additionally, it gets you one step closer to getting rid of that wire mess. But does a proper wireless mouse exist? 

The answer is PROBABLY. The Logitech G602 comes almost close to that throne. The biggest difference with this mouse is that it allows you to use the mouse for 250hrs non-stop compared to most gaming wireless mice that need charging everyday. That's a high speed mode which is suitable for gaming. If you put it to endurance mode, which is good enough for everything else, you get over 1000hrs of non-stop battery life! Holy McDonald!The batteries inside the mouse are standard AA sized batteries; not anything proprietory. Looks like you don't get any charging mechanism built in to the mouse. You have to charge your own batteries or put new AA batteries every now and then. Costly, unless you have a few Sanyo Eneloop batteries lying around. I do, because I bought 8 batteries for my old Canon SX1-IS camera. The mouse even works with a single battery, so you don't lose the connection if you change one battery at a time.

 

Just like all other Logitech's modern gaming mice, this also comes with a million buttons that you can assign macros or custom keystrokes which comes real handy in games. I cannot believe how you can play games with a generic 3 button mouse these days. However, when it comes to marketing, the high DPI is not a marketing point with this mouse. The max DPI (or CPI) is limited to 2500, which actually makes sense. Even that is too high. Most people are fine at around 1000 DPI or even less.  Maybe that helps save battery life. (Means, it is a technical compromise). However, the mouse comes with a new sensor, called Delta Zero. Maybe saving battery life is the main feature of it rather than performance.

The wireless link is between a dedicated nano receiver that plugs into your USB port. it operates at 2.4GHz spectrum and the mouse works up to 3m away. That's good enough for me. It's not Bluetooth, so you will have to carry that nano receiver wherever you go. But remember, wireless is still laggier than wired. That cannot be fixed. They can make the difference smaller, but it will always lag behind wired mice. Most people won't notice it, but some gamers might.

The only issue this mouse has is the Logitech's Gaming Software. With version 8.50, they have improved it a lot, but it still misses the active application every now and then and uses wrong settings for the application you want to use. Minimizing the application and bringing it back might work. Or maybe you'll have to open the Gaming Software window from system tray. Worse case would be to kill it from Task Manager and relaunch. But that's a lot of hard work. I also set the default configuration for games. So if I close all the programs running while gaming, I won't have an issue. It's the application switching that doesn't work well.

The suggested price is $80 for the mouse. That is a lot of money for a mouse. I checked the prices in Japan, and the lowest I could find was JPY8,440. That's too much. I hope the prices will drop by my next birthday. 4.5 months to go. :) Maybe this will be my first step towards going wireless.